Privacy Policy

Hadaf Venture ("we," "us," "our") respects your privacy and is committed to protecting the personal data you share with us when you visit or shop on hadafventureforclothing.com (the "Website"). This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

• Information you provide directly: name, email address, phone/WhatsApp number, delivery address, and any details you include when placing an order, contacting us, or subscribing to our newsletter.
• Order information: items purchased, order value, and order history.
• Automatically collected information: basic technical data such as browser type, device type, and pages visited, collected via cookies and similar technologies to help us understand how the Website is used.

2. How We Use Your Information

We use your information to: process and fulfil orders; communicate with you about your order (including via WhatsApp, email, or phone); respond to enquiries and provide customer support; send marketing communications where you have opted in, which you may unsubscribe from at any time; improve and maintain the Website; and comply with applicable legal obligations.

3. Legal Basis for Processing

We process personal data on the basis of: performing a contract with you (fulfilling your order); your consent (e.g. marketing communications); and our legitimate business interests (e.g. improving our services), consistent with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and its implementing regulations.

4. How We Share Your Information

We do not sell your personal data. We may share information with: delivery/courier partners, solely to fulfil your order; payment service providers, once card payment is enabled, solely to process transactions; and service providers who support our operations (e.g. hosting, email delivery), under appropriate confidentiality obligations. We may also disclose information where required by applicable UAE law or a valid legal request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to keep your cart contents saved between visits, remember your preferences, and understand overall Website usage. You can control cookies through your browser settings; disabling cookies may affect some Website functionality (such as your cart).

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable UAE law, you may have the right to request access to, correction of, or deletion of your personal data, and to object to or restrict certain processing, including marketing communications. To exercise these rights, contact us using the details below.

9. Children's Privacy

The Website is not directed at children, and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this Website.

11. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Hadaf Venture
Email: info@hadafventureforclothing.com
Phone/WhatsApp: +971 54 477 5584
Office #503-A, Bu Haleeba Plaza, Al Muraqqabat, Dubai, United Arab Emirates